Sangam Mart

“With WebPoint, you do not need to run hundreds of reports to get the information you need.” Mel Sundar, Owner

Sangam Mart is a family owned and operated grocery store located in Morrisville, North Carolina. With over 3500 feet of retail space, the company offers a wide selection of high quality Indian grocery products including rice and pulses, freshly ground spices, packaged food and snacks, and other household items.

Over the past four years, Sangam Mart has grown to include more than 2000 products. With owner, Mel Sundar, out of the country for up to six weeks each year, a cost-effective solution was needed that could provide real-time accurate information while he was away from the store.

Sangam Mart selected the WebPoint Report Studio Web-Based Reporting and Analytics solution from Auto-Star Compusystems. Since implementing WebPoint, the company has significantly improved inventory control, increased sales and customer satisfaction, and gained a competitive edge in the marketplace.

Real-time Intelligence. Anywhere. Anytime.
WebPoint Report Studio has provided Sangam Mart with the tools required to effectively manage their business. Using WebPoint, Sangam Mart can easily view, manage, and evaluate their critical store data from any location in real-time. “I am away every 3 months for up to 10 days and WebPoint allows me to see what is happening in my store online,” said Mel. “If I am in an airport or hotel, I just login with my laptop or iPhone.”

Advanced Reporting Features
The company has also benefited from WebPoint’s advanced reporting capabilities. Mel is quick to note, “With WebPoint, you do not need to run hundreds of reports to get the information you need.” Real-time reports such as the Sales Trend Analysis, provide Sangam Mart with the information needed to quickly improve business performance. “I love the Sales Trend Analysis Report,” said Mel. “Using this report, I noticed that the cosmetic department sales were trending down. I increased stock levels and saw positive results within 48 hours.”

In addition, Sangam uses the Market Basket Analysis report to view top selling items as well as items that are commonly sold together. “We are able to find out what our most popular items are and stock more of those items,” said Mel. This has resulted in enhanced customer satisfaction as well as increased sales.

Easy to Use
With no installation or setup required, WebPoint is quick and easy to use. Within the first day, Mel could proficiently navigate WebPoint and utilize all of its advanced features. In addition, WebPoint is highly cost-effective. Its minimal cost with potential for great returns makes WebPoint a sound investment for any retailer. “The product pays for itself,” said Mel.

WebPoint has proven to be a tremendous investment for Sangam Mart. Not only does it keep Mel informed as to what is happening with his business while he is away, it has allowed him to make important business decisions that impact his bottom line. Mel is confident in WebPoint’s capabilities moving forward. “It is an amazing tool. I login to WebPoint at least 10 times a day.”

View customer solution case study as: [PDF]

About Auto~Star's WebPoint Report Studio

Auto-Star’s WebPoint Report Studio combines traditional reporting with the power of business intelligence tools to offer instant access to real-time store information from any location.