Toucan Market

Toucan Market, a specialty food store located in New Mexico, opened in June 2005. With 15,000 square feet of national brand names, organic products and gourmet items, the rapidly growing store averages 400 transactions per day. To stay ahead of the big name competition, Toucan Market sets themselves apart by stocking unique products that cannot be purchased elsewhere in their town of Las Cruces. Managers are continually researching and sampling new products and take hundreds of special orders every week; resulting in a product mix that changes frequently.

To accurately and efficiently add and change their dynamic product line, to serve customers quickly in their growing business, and to teach a fluid staff base, owners chose the Star~Plus solution through certified Auto~Star reseller, Chicago Cash Register.

Star~Plus provided Toucan Market a reliable solution that not only gave peace of mind, but also helped manage their unique product line and growing customer base. “Reliability was our number one concern. We transmit all transactions over the Internet so the software had to be reliable,” said Toucan owner, Richard Cole. “Phone support, problem solving and product development are essential to us. The quick response we receive when a cash lane goes down is crucial.”

Star~Plus will continue to assist in Toucan Market’s success in years to come. The program’s flexibility and ease of use allows the store to continue to offer unique products without the hassle. “Entering new products and cost updates is easy and fast with Star~Plus.” In addition, with an ever changing staff base, intuitive programs are critical to get new employees up and running fast. “With employee turn-over, continued training is very important; we lose knowledge every time a user leaves,” said Cole.

Owner, Richard Cole, recommends Star~Plus to other health food retailers: “Star~Plus has all the features we need at an affordable cost.”

View customer solution case study as: [PDF]

About Auto-Star's Health Food Store POS Systems

Auto~Star Compusystems is a software company that develops health food store POS systems for retailers across Canada, the United States, and the Caribbean. The company’s health and nutrition store point of sale software products provide seamless end-to-end solutions to optimize efficiency and customer satisfaction, while lowering operating costs.