Years of training our customers in the use of our point-of-sale systems has given us a unique view of your needs. We used this knowledge when we created our training materials. The result is lessons that are easy to follow, presented in a format that is clear and easy to understand. We don't believe in high-tech jargon. We believe in helping our customers become proficient in the use of our products.
Superior customer service is at the heart of the outstanding customer care you can expect from Auto~Star.
When you have a question or a problem, you’ll always find someone ready to help you. Clients who require software assistance may contact our team of friendly and knowledgeable software technicians in a variety of ways. Our support professionals will be able to answer your questions, walk you through a problem, or dial into your store.
Our call centre is open for emergency calls 24 hours a day, 7 days a week. Just call our toll free number at (888) 460-6963. We request that non-emergency calls be made between 8:00 am and 4:30 pm MST. Non-emergency after-hours calls may be billed $75 per hour, depending on your contract and nature of the call.
Log your questions and problems, and track the status of all of your support inquiries in our Call Centre. New inquiries will be responded to within one business day.