Moneris requires their customers who use the IPP320 Pin Pads have them updated to use a new type of encryption. Auto-Star has provided Star-Plus users with a software patch to work with these updated devices. If you’ve received new devices or if your current devices have been updated, this document covers the steps necessary in swapping out Moneris IPP320 devices from non-TLS 1.2 versions to the newer TLS 1.2 compliant devices. The new devices may also be referred to by Moneris as “POSPad 11”. As this is a hardware update Auto-Star is not responsible for implementing these. If you have difficulties or questions, contact the Moneris Technical Support Number at 1-866-319-7450. There is information that you will need before the Moneris technical services rep can assist you, see Appendix B on page 11 on this document for more information.