SOLUTIONS CLINICAL PHARMACY
How Star-Plus helps keep business on track and alleviate growing pains in a rapidly growing pharmacy.
Solutions Clinical Pharmacy Case Study OVERVIEW
When pharmacists Leigh Fehr-Little and April Duchscherer opened Solutions Clinical Pharmacy nine years ago, the women had a vision for a community-focused pharmacy that emphasized relationship building. By staying true to their focus, the independently owned pharmacy has experienced rapid growth in only a few short years and now includes a team of approximately 20, including 5 pharmacists. Based in Medicine Hat, Alberta, Solutions Clinical Pharmacy uses Auto-Star’s Star-Plus point of sale solutions to keep their business on track and help alleviate growing pains.
To support this growth, the pharmacy relies on Auto-Star’s Star-Plus Point of Sale and Retail Management solution to streamline daily operations, enhance customer service, and eliminate many of the manual processes that can slow down a busy pharmacy. The Star-Plus system helps the team track sales, manage accounts receivable, and integrate seamlessly with their dispensary software, allowing pharmacists to focus more on patient care and less on administrative tasks. With built-in pharmacy-specific features such as wholesaler integration, reporting tools, and reliable payment processing, Star-Plus ensures smooth operations and business continuity.
Beyond efficiency, Leigh credits Auto-Star’s responsive technical services team as a major factor in their success. The company’s accessible, people-first approach mirrors Solutions Clinical Pharmacy’s own commitment to relationship-driven service. As the pharmacy continues to expand, Auto-Star remains a trusted partner, offering scalable solutions that evolve with their needs. By combining cutting-edge pharmacy POS technology with authentic customer care, Solutions Clinical Pharmacy demonstrates how independent pharmacies can thrive in a competitive marketplace while staying true to their community-driven values.