“Personal Information” means information about an identifiable individual, excluding Contact Information, and includes things such as gender, age, ethnicity, financial and credit information, health information, consumer preference information, customer profiles, ID numbers and any other data assigned to an individual.
“Business Contact Information” means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual and other similar business information.
Whenever you request a page, your IP address, browser and version, time zone setting, operating system, the site you came from, and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This information is used to administer our Website and for internal operations, including troubleshooting, data analysis, testing, and research, and for statistical purposes to help improve this Website and provide accurate statistics to Auto-Star in the form of aggregated data.
If you are a registered user of the areas of our Website that require a user account, whether as a customer, reseller or otherwise, we will use your Personal Information, including any password and user names you supply, to provide the requested services to you.
We use Personal Information that you give to us or which is shared with us by third parties we work with (such as our resellers) in order to provide you with the information, products, services, and support that are requested or obtained by you, or to carry out our contractual obligations with you or the third parties.
Email addresses collected by Auto-Star, such as if you download one of our brochures available on the Website, will only be used for our own tracking and marketing purposes with express consent provided at the time that the email addresses are collected. You will not receive any marketing mailings that you did not consent to receive. If you wish to opt-out of receiving certain marketing materials from Auto-Star, you may do so by using the unsubscribe mechanism included in the e-mail.
When a contest/special offer or other promotion is run on the Website, you may be asked to supply some Personal Information such as your name, email address or phone number. This information will be used as set out in the posted rules or terms of the contest/special offer.
Non-identifying information we collect automatically from visitors to the Website or generate from Personal Information by stripping it of information potentially identifying individuals and manipulating or combining to provide generalized, anonymous information, may be analyzed, aggregated, and used to provide an overview of the demographics of our visitors for the purpose of improving the Website, our products and performance.
We may also use Personal Information as required or authorized by law.
Sometimes we have to share your Personal Information with others
We may share your Personal Information with selected third parties including:
We may disclose your Personal Information to third parties:
By visiting the Website or by giving us Personal Information, you are accepting and consenting to the practices described in this policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your Personal Information in specific circumstances, in which case we may ask for your consent in writing although in some circumstances we may accept your oral consent. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information. In addition, we may collect, use and disclose Personal Information without your consent when we are required or authorized by law to do so.
Individuals have the right to withdraw their consent to the collection, use, or disclosure of Personal Information at any time, except where that withdrawal would frustrate the performance of a legal obligation by Auto-Star. Upon reasonable written notice given to Auto-Star, such Personal Information held by Auto-Star that is identifiable to that individual will be removed from our records and a notice of the impact of that removal will be provided to the individual. Notwithstanding the foregoing, if you withdraw consent Auto-Star nonetheless reserves the right to retain, collect, use and disclose Personal Information without your consent where we are permitted by law to do so.
Auto-Star is a Medicine Hat, Alberta-based company whose servers are located in Medicine Hat, Alberta and whose backup servers are with third party service provider facilities located worldwide.
In the event that we share your Personal Information with a third party service provider, reseller or customer as described in this policy, your Personal Information may be processed and stored in the country where the third party is located.
Personal Information may be subject to disclosure under the laws of jurisdictions where the Personal Information is stored or handled and it may be accessible to law enforcement and national security authorities of those jurisdictions.
For information about Auto-Star’s use of affiliates and service providers outside Canada to process personal information, please contact us at the address provided below.
Auto-Star takes commercially reasonable steps to ensure that Personal Information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps we take in order to protect your information are:
Except where we are required by law to disclose Personal Information, we will use contractual arrangements to protect Personal Information disclosed to third parties.
Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the identified purpose of collection, or as may be required or permitted by law.
You have a right to access the Personal Information which we have about you and to request that Personal Information which you believe to be inaccurate be corrected. If you wish to access your Personal Information you should contact our Privacy Officer at the address set out below who will be pleased to assist you. Upon receiving a written access and/or correction request and any handling fee that may be required by Auto-Star to the extent permitted by applicable law, and where the identity of the requestor can be confirmed, Personal Information held by Auto-Star that is identifiable to the requestor, as well as information on all use and disclosures of that Personal Information, will be released to the requestor within 30 days, except where denial of that release is required or permitted by law, and if necessary Auto-Star will correct the Personal Information of the requestor. If we deny your request for access to, or refuse a request to correct Personal Information, we will explain why.
The data controller is Auto-Star Compusystems Inc. of 636 11 AVE SW, Medicine Hat, AB T1A 1E1, Canada.
Our nominated representative is our Privacy Officer who can be reached by email at firstname.lastname@example.org].
We reserve the right to modify or supplement this policy at any time. We will post any changes on the Website, and our Privacy Officer will provide them on request at the address set out below. The effective date of changes to this policy will be noted above so that you can be fully informed about our privacy policies and practices. Please check back frequently to see any updates or changes to this policy.
If you have any questions or concerns about this policy or about our collection, use and disclosure of your Personal Information, please contact Auto-Star’s Privacy Officer, as follows: