Icon of HelpBot — a simplified robot face enclosed in a circular outline, used as a symbol for AI-powered assistance.

AI HelpBot for Star-plus

Your AI Powered Assistant

Smarter Support, Built In

At Auto-Star, we believe great software should be powerful and easy to use. That’s why we created HelpBot, an AI-powered assistant built right into Star-Plus. HelpBot gives users instant access to answers, guides, and support, without leaving the software. Whether you’re a new employee learning the ropes or a seasoned pro looking for a quick reference, HelpBot helps you work smarter and faster. With intelligent search, secure access controls, and real-time support content, HelpBot is your always-available resource for navigating Star-Plus with confidence.

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Save time, work smarter

With HelpBot, finding answers is faster than ever, no more digging through manuals or waiting on support. Whether you’re troubleshooting an issue, learning a new feature, or helping a teammate, HelpBot delivers instant, accurate responses directly within Star-Plus.

By cutting down time spent searching for documentation or contacting technical support, HelpBot allows your team to focus on what matters: running your business. It’s also a powerful tool for on-boarding new staff, helping them get up to speed with minimal training.

Key time-saving advantages include:

  • Instant access to relevant documentation

  • Reduced dependence on support calls and tickets

  • Faster onboarding for new employees

  • 24/7 availability, HelpBot is always ready to assist

HelpBot boosts productivity by putting the right information at your fingertips, right when you need it.

A POS terminal screen displaying the HelpBot interface within the Star-Plus software, showing FAQs and release notes for version 8.4.

Precision Answers with Source Filtering

HelpBot makes it easy to get exactly the information you need, no more, no less. With customizable source filtering, you can narrow down responses to specific documentation types, such as:

  • User manuals

  • Release notes

  • Table documents

It’s a smarter, more targeted way to search, perfect for streamlining your workflow and cutting through the noise.

Manage Access with confidence

Worried about who can access what? Don’t be. HelpBot is built with security and control in mind. Access is managed through Star-Plus’s Trust Level system, allowing you to define exactly which team members can use HelpBot based on their roles and responsibilities.

With the Trust Level Editor, IT administrators and management can easily tailor permissions to ensure HelpBot is available to the right users, whether that’s front-line staff, managers, or technical teams.

HelpBot isn’t just smart, it’s secure and scalable, giving your organization the confidence to adopt AI-powered assistance without compromising control.

Business professional using the Star-Plus POS system on a desktop computer with the HelpBot interface open on screen.

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