Advanced Customer Loyalty Program
Build Strong Customer Relationships and a Growing Business
Loyalty is Good For Business, Leverage Our Solution
We know the importance of fostering a strong customer loyalty program for your pharmacy, grocery, or health and natural products business. Over our 40 years of experience, we have come to learn the most vital aspects of creating and growing customer relationships. This knowledge, paired with our cutting-edge technology, allows you to create an unparalleled customer service experience.
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Customer Loyalty Program Benefits
Add value to your customers’ shopping experiences and increase customer retention by offering innovative loyalty and promotional programs! Find out how our customer loyalty program can help you build your business.
- Our loyalty program solution allows you to target specific departments, product lines, or customer groups.
- You have the option to offer dollar or percentage discounts when purchasing multiple quantities.
- Maintain control over promotions by defining redemption inclusions, exclusions, and timeframes.
Increased Revenues
Our customer loyalty program with advanced gift and purchasing solutions can be a part of an effective strategy to increase average transactions, customer retention, customer lifetime value, and revenues.
- Our customer loyalty solution can help you increase impulse buys by assigning extra loyalty rewards points to promotional items.
- Data from the solution can provide you with insights that allows you to target customers based on their past purchases.
- You can boost the bottom line by incentivizing higher margin items or bundles that include complementary items.
More Return Customers
Our system allows you to build a comprehensive customer engagement and loyalty strategy that takes the guesswork out of whether customers will return again. You can leverage the solution to incentivize customers with offers too good to pass up – and even send personalized messages to show appreciation.
- Reward customers with gift certificates, smart discounts, bonus points and more to build loyalty.
- Issue coupons at the checkout to encourage your customer to return for the next promotion.
- Offer gift cards as loyalty rewards, greatly increasing the chances that the customer will return to use it.
Stand Out from Competitors
As an independent business, you have to stand out from among your competitors. While loyalty programs are a staple for large chain and box stores, less than half of independent retailers utilize a loyalty program, so now is your time to shine!
- We offer easy integration with your POS system to aggregate all data for the deepest insights and smart, data-driven solutions.
- Use data from your POS system and loyalty program solution to personalize customer experiences on the spot.
- Deploy our easy-to-use loyalty solution and streamline workflows with intuitive touch screen technology.
View Our Latest Customer Loyalty Blogs
Boost Gift Card Sales and Customer Loyalty
Boost Gift Card Sales, Just in Time for the Holiday Season In retail, customer loyalty is like the Holy Grail, especially during the holidays. But if raiding empty tombs isn’t your thing, gift cards are a much easier way to…
Personalized Customer Experience with POS Software
5 Ways to Create a More Personalized Customer Experience Using Your Retail POS Software In today’s retail landscape, personalization is key. In fact, a survey by Infosys found that 31% of consumers “wish their shopping experience was more personalized…
Customer Retention for Your Pharmacy: 5 Ways to Increase Repeat Sales
The independent pharmacy store is one of the fastest growing and evolving businesses. According to an industry analysis by Boehringer Ingelheim, independent pharmacies rank at the top compared to chains, clinics, mass merchants, and grocery in all three of the…
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Discover the power of customer loyalty and management solutions
Frequently asked questions
Why choose an integrated loyalty solution?
An integrated loyalty solution works directly inside your POS, so customers earn and redeem rewards automatically at checkout, no manual tracking required. It also keeps purchase history and loyalty activity in one place, making it easier to personalize offers and measure results.
How can the Star-Plus Customer Loyalty module increase sales?
Loyalty programs can increase sales by increasing repeat visits and encouraging customers to add more items per trip. Targeted rewards like bonus points on specific products or promotions can help drive add-ons, higher-margin items, and larger baskets.
What features are included in the Star-Plus Customer Loyalty module?
The Star Plus Customer Loyalty module lets you build offers by department, product line, or customer group. You can configure dollar or percentage discounts, quantity-based deals, and set clear rules for eligibility, exclusions, and offer start/end dates.
How do I get more repeat customers with customer loyalty?
Keep the program simple and reward behavior you want to repeat, such as return visits, category purchases, or reaching spend thresholds. Use purchase data to send relevant offers (like checkout coupons or bonus-point events) that match what customers actually buy.
How do customers enroll in the loyalty program?
Customers enroll at the POS by creating a loyalty profile that links purchases to their account. Once enrolled, rewards can be earned automatically as they shop.
Can I run promotions on specific items, departments, or customer groups?
Yes. You can target promotions by department, product line, or customer group, and set rules for when offers apply and what’s included or excluded.
Can I offer different types of rewards?
Yes. You can use rewards such as bonus points, discounts, and coupons at checkout, and structure offers to support specific business goals (like moving promotional items or encouraging complementary purchases).
Can I control when offers run and what qualifies?
Yes. You can set start and end dates, define eligibility rules, and apply exclusions so offers run only when and where you want them to.
How do I measure loyalty performance?
You can review customer activity and promotion results through Star-Plus POS-connected loyalty reporting, helping you understand participation, purchasing behavior, and the impact of specific offers.