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Customer Case Study: Sam’s Foods

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“I have saved many hours a week by switching to Star-Plus.”
– Brendon Vodden, Sam’s Foods

Sam’s Foods is a small family owned and operated grocery store located in Manitou, Manitoba.  The company offers a wide selection of fresh produce, meat, dairy and household items.  For over 25 years, Sam’s foods has been dedicated to providing quality products and personalized customer service.

Owner, Brendon Vodden, was looking for a reliable and easy to use point of sale solution that would allow him to integrate all aspects of the store, from the till to the back office.  “It was a constant battle with our old system,” explains Brendon. “We were running three separate systems for our POS, back office and loyalty program.”  As a result, data needed to be entered manually in each system, which was extremely time consuming and prone to error.

A Fully Integrated Solution
Since implementing Star-Plus, Sam’s Foods has streamlined operations by reducing the amount of time spent on redundant data entry.  The Star-Plus solution allows Sam’s Foods to manage a single database and ensures real-time product, sales and customer loyalty information.  With access to the latest information, the company is able to make more informed business decisions.

Integrated Debit & Credit has also proved to be a huge time saver while eliminating the keying errors associated with duplicate entry.  “I have saved many hours a week by switching to Star-Plus,” said Brendon.

Improved Accuracy
With over 8,000 products, managing the store’s inventory was another important requirement for Sam’s Foods.  The Star-Plus Purchasing & Receiving module allows Sam’s Foods to easily calculate purchase orders, manage orders and track inventory on hand.  Even day-to-day tasks are simplified with Star-Plus.  “Our end of day cash report is always incredibly accurate,” said Brendon.  “I used to be out over $10/day and now the biggest difference I see is $0.05.”

Advanced Reporting Features
When asked about his favorite feature of the software, Brendon is quick to point out the reporting features in Star-Plus.  “I love the flexibility and analytics I get with the report builder.”  In addition to over 50 standard reports to analyze daily business activity, the Star-Plus point of sale system allows you to design and save your own custom reports.

While Sam’s Foods continues to grow their business, Owner, Brendon Vodden, is confident that Star-Plus will continue to assist in the company’s success.


About Auto-Star’s Grocery POS Systems

Auto-Star Compusystems is a software company that develops grocery POS systems for retailers across Canada, the United States, and the Caribbean. The company’s pharmacy point of sale software products provide seamless end-to-end solutions to optimize efficiency and customer satisfaction, while lowering operating costs.

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