If you’ve found yourself thinking about your supermarket POS system a lot lately, that might not be such a good sign. As a grocer, you have a lot on your plate, whether you’re worrying about late deliveries or if the latest batch of salmon will meet the “sell by” date. So if your grocery…
Read article
How Refreshing and Revitalizing is Creating The Best Grocery Loyalty Programs Yet The pandemic has created unprecedented changes across all industries, from disrupting supply chains and pushing customers to online platforms to forcing store closures. However, even though things have changed, customers still demand top-of-the-line experiences from their favorite natural health stores and grocers. In…
Read article
2020 rattled the grocery market. With a worldwide pandemic changing how consumers lead their daily lives, many grocers have been asking what’s next. Everything about the consumer experience has changed in the last several months, from how consumers expect one-on-one interactions to go to how they shop for their essentials. We’ve taken a comprehensive look…
Read article
Shopping online has become a popular and convenient option among consumers, with 30.2% of computer and electronics retail sales and 27.4% of apparel sales taking place online. Now, consumers are even going online for their groceries. The industry has seen a steady rise in the adoption of online grocery shopping for years; however, the pandemic has accelerated this trend.…
Read article
Note: The following was written before the recent COVID-19 pandemic and social distancing efforts became the current challenge that they are. Now more than ever, we are proud to highlight the essential independent grocers that help to keep us all fed and healthy while putting themselves at risk. We also thank those IT professionals, our…
Read article
Are you still accepting WIC checks? Are you using a stand-beside WIC terminal in your store? Independent grocers have known for almost 10 years of the federal mandate that all states must implement electronic benefit transfer (EBT) for WIC program benefits by October 1st, 2020, and many states are scrambling to make that deadline. In…
Read article
You might think advances in ecommerce don’t affect your grocery store, as households will always need groceries. That may be true—but with emerging technologies and more ways than ever to complete the task, grocery retail is becoming a highly competitive space in 2020, especially for brick-and-mortar grocery stores. The supermarket industry is rapidly changing on…
Read article
Living in the digital era, consumers are accustomed to having online shopping options for everything from electronics to socks. Customers are now able to restock their fridge and pantry at the click of a button and have it delivered right to their doorstep! Last year, same-day grocery delivery saw a 500% increase in growth and…
Read article
Over the past several decades, the standards of customer service have changed, especially with the push towards more technology-driven solutions to provide customers what they desire. Today’s grocery customer likes the idea of shopping experiences tailored to their preferences with an unmatched speed of service. Self-checkout in grocery stores and supermarkets is increasing in popularity…
Read article
Inventory shrinkage is a growing threat to retail businesses, with over $47.8 billion lost in 2018 alone. Out of all retail business, grocery stores are unfortunately one of the largest targets for shoplifters. Although some loss is inevitable, here are three steps you can take to lessen the damage and discourage grocery store theft. …
Read article