When you have a question or a problem, Auto-Star’s POS customer service and support department is on the job. Our technicians have over 90-years’ combined experience servicing retail POS. Their breadth of knowledge, coupled with Auto-Star’s in-house developers provides quick resolution to almost any issue that may arise.
When your business needs POS customer service and support, Auto-Star’s call center provides the outstanding care that builds a long-lasting and mutually prosperous relationship. Our call center is available Monday through Friday, 7:00 am – 4:30 pm (MST) to help you troubleshoot daily operations issues. Auto-Star’s technicians can also be available for emergency calls 24 hours a day, 7 days a week to ensure your business experiences as little downtime as possible should an unexpected, major problem arise.
Auto-Star is committed to the success of your business, and sometimes that means issuing software updates that make enhancements, improve performance, and ensure that your POS provides the functions you need to remain competitive. In addition, our online knowledge base provides up-to-date resources, how-to solutions, product demos, and more to help your business operate successfully today and in the future.
The Dover Market is a small supermarket that has been serving the residents of Dover and its surrounding communities since 2003.
“Auto-Star has proven to be a viable solution for our Supermarket retail business. It has given our company the ability to monitor our sales and control our inventory with quick and precise data. Auto-Star is constantly improving their product and listening to the needs of their customers.”
Perry Mason, Owner
Westmount Pharmacy is a family owned and operated pharmacy located in Peterborough, Ontario. The company offers a variety of patient-focused drug therapy services including; medication consultations, packaged prescriptions, IV therapy, and delivery services.
“The main reason why my overall experience with Auto-Star is highly positive is because of the technical and friendly staff that I have the pleasure of working with.”
Ahmed Younis, Director of Information Technology
Kashyap’s Pharmasave is a full service pharmacy with specialists in homeopathic care, foot care, skin care, and home health care. Their dedicated team of caring professionals ensures that the highest quality of service is provided to every customer.
“The installation was very well executed and the ongoing support has been good as well. I have been really pleased.”
Raj Kashyap, Owner
Located in Toronto, Ontario, The Sweet Potato is a neighborhood grocery store offering local, organic and natural foods at affordable prices.
“Our store went through a move and expansion in 2017, along with a software upgrade, and your technical support was invaluable. We were all in uncharted territory here and without the patient, thorough, and knowledgeable assistance you provided it could’ve been a truly painful experience getting set for opening day. Thank you so much for all the time you’ve put in to helping us succeed!”
Amanda Gaw, Database Administrator