Shopping online has become a popular and convenient option among consumers, with 30.2% of computer and electronics retail sales and 27.4% of apparel sales taking place online. Now, consumers are even going online for their groceries. The industry has seen a steady rise in the adoption of online grocery shopping for years; however, the pandemic has accelerated this trend.…
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Note: The following was written before the recent COVID-19 pandemic and social distancing efforts became the current challenge that they are. Now more than ever, we are proud to highlight the essential independent grocers that help to keep us all fed and healthy while putting themselves at risk. We also thank those IT professionals, our…
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Are you still accepting WIC checks? Are you using a stand-beside WIC terminal in your store? Independent grocers have known for almost 10 years of the federal mandate that all states must implement electronic benefit transfer (EBT) for WIC program benefits by October 1st, 2020, and many states are scrambling to make that deadline. In…
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You might think advances in ecommerce don’t affect your grocery store, as households will always need groceries. That may be true—but with emerging technologies and more ways than ever to complete the task, grocery retail is becoming a highly competitive space in 2020, especially for brick-and-mortar grocery stores. The supermarket industry is rapidly changing on…
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Living in the digital era, consumers are accustomed to having online shopping options for everything from electronics to socks. Customers are now able to restock their fridge and pantry at the click of a button and have it delivered right to their doorstep! Last year, same-day grocery delivery saw a 500% increase in growth and…
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Over the past several decades, the standards of customer service have changed, especially with the push towards more technology-driven solutions to provide customers what they desire. Today’s grocery customer likes the idea of shopping experiences tailored to their preferences with an unmatched speed of service. Self-checkout in grocery stores and supermarkets is increasing in popularity…
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Inventory shrinkage is a growing threat to retail businesses, with over $47.8 billion lost in 2018 alone. Out of all retail business, grocery stores are unfortunately one of the largest targets for shoplifters. Although some loss is inevitable, here are three steps you can take to lessen the damage and discourage grocery store theft. …
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Online grocery sales are quickly gaining traction in the industry, with no signs of slowing down anytime soon. In 2018, U.S. online grocery sales amounted to a whopping 17.5 billion dollars, and are expected to rise to 30 billion by 2021, Statista reports. Having a grocery eCommerce platform is only the first step to success,…
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These days, grocery store owners have a wide array of point of sale (POS) systems to choose from. In this competitive environment, what will help you make the sale is not just the various features of your product lines, but your expertise as a POS reseller — someone with the knowledge and experience to select…
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