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3 Ways Grocery Retailers Can Boost Their eCommerce Presence—and Why It’s Important

Shopping online has become a popular and convenient option among consumers, with 30.2% of computer and electronics retail sales and 27.4% of apparel sales taking place online. Now, consumers are even going online for their groceries. The industry has seen a steady rise in the adoption of online grocery shopping for years; however, the pandemic has accelerated this trend.…

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Customer Retention for Your Pharmacy: 5 Ways to Increase Repeat Sales

The independent pharmacy store is one of the fastest growing and evolving businesses. According to an industry analysis by Boehringer Ingelheim, independent pharmacies rank at the top compared to chains, clinics, mass merchants, and grocery in all three of the survey’s customer satisfaction categories: filling of medications, convenience, and wait times. The main challenge for…

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3 Strategies for Providing Exceptional Customer Service as a Point of Sale Reseller

Covid-19 has changed the way the world does business. With limited contact orders in place, many industries have changed how they operate and have reevaluated workflows. These changes have impacted the way Value Added Resellers (VARs) approach customer service. With the market fluctuating quickly and the needs of customers changing daily, providing exceptional customer service…

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Which POS System is Best for Your Clinical Pharmacy?

Clinical pharmacy POS systems are vital tools responsible for assisting pharmacists in providing patients with important, life-saving products. They provide a necessary service to the general public. Unfortunately, many clinical pharmacies are sorely lacking in the technology department. Many utilize simple cash registers or point of sale (POS) systems that are built for general retail…

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