Independent retailers need to leverage all of the tools they can to compete against big box competitors in an increasingly online world. Your customers want to shop local and support their friends and neighbors’ businesses but sometimes it’s just too tempting to buy from an online seller. Especially when you’re not sure if your…
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3 Ways Value-Added Resellers Can Support Clients with New Digital Technologies As the world of retail continues to evolve, you should expect that many of your customers will need to make a transition involving new digital technologies. With an array of value-added resellers (VARs) to choose from, it’s essential to make your business stand out…
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After enduring over a year of social distancing and self-isolation, the emergence of normal life is just around the corner with the distribution of Covid-19 vaccines. Most businesses have already started preparing for when day-to-day life goes back to normal, but multiple studies have shown there are several new consumer behaviors that retailers can expect…
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Every year, businesses big and small take the necessary precautions to combat flu season. This year, however, businesses will have to ramp up their efforts as Covid-19 concerns persist well into 2021. Simultaneously fighting traditional flu season on top of a global pandemic, retailers are looking for new and inventive ways to keep staff healthy…
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2020 rattled the grocery market. With a worldwide pandemic changing how consumers lead their daily lives, many grocers have been asking what’s next. Everything about the consumer experience has changed in the last several months, from how consumers expect one-on-one interactions to go to how they shop for their essentials. We’ve taken a comprehensive look…
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As vaccines for COVID-19 start to become available to the general public, retailers are preparing for customers to open up their wallets again to their favorite brands. However, with COVID-19 still a prevalent threat to a majority of the population, retailers must continue to make customer safety a top priority as we move into the…
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The year 2020 has come to a close—and what a year it has been. For retailers across all industries, the past year’s challenges have been anything but ordinary. The coronavirus outbreak has affected every aspect of daily life, including the way people work, socialize, their recreational activities, and the way they shop. Before the pandemic,…
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Shopping online has become a popular and convenient option among consumers, with 30.2% of computer and electronics retail sales and 27.4% of apparel sales taking place online. Now, consumers are even going online for their groceries. The industry has seen a steady rise in the adoption of online grocery shopping for years; however, the pandemic has accelerated this trend.…
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The independent pharmacy store is one of the fastest growing and evolving businesses. According to an industry analysis by Boehringer Ingelheim, independent pharmacies rank at the top compared to chains, clinics, mass merchants, and grocery in all three of the survey’s customer satisfaction categories: filling of medications, convenience, and wait times. The main challenge for…
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Do you know what your point of sale system (POS) is capable of? For many, a POS is simply a means to process transactions, much like a cash register; however, there is enormous untapped potential in many POS systems that retailers can leverage to gain valuable insights for their business. Whether you have a brick-and-mortar…
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